How Important the Inter Corporate Communication in an Organization?
Communication has been defended as ”The process whereby massagers are transmitted from one person to another”(Williamson
1981). Communication is an asset available to each organization and must be
harnessed for the purpose of attaining the aims set out which are of major
importance. This asset is seen, on the one hand, as a series of products,
services, brands, and performance, part of respecting the objectives of the
organization and on the other hand even as personality. Permanent contact with
the developing organization creates connections: whether you are with your
customers, suppliers, competitors, employees, or other audiences, all of which
cannot exist without a communicative potential (Slatten, Göran and Sander,
2011).
Organizational
communication can be divided in two directions:
Inside communication: Inside communication
proposes that information transmission triggers the fulfilment, by the staff of
those activities, while ensuring a stimulation of the employees towards their
adhesion to the objectives of the organization.
Outside communication: Outside communication
implies contacts which have the object of business through connections with
suppliers, distributors, consumers, public opinion, together with the promotion
of these ties.
Internal Corporate Communication Process:
Figure no. 1
Management should
consider first people. The main aim of their involvement in the tasks they have
undertaken, the efficiency with which they are carried out as it is a very
important parameter, bearing especially in mind that it requires management to
work together in teams. Management deals with the coordination of their
activities, planning, organization and coordination of pre-established
objectives, levels, budget management and control and assessments, as a result
of the work carried out. These management functions which support work within
the organization are bringing a touch of its dynamism. The individuals of the
organization, namely the work force, will be the first to benefit from the
results of the strategy or not, because they are the ones who execute the tasks
assigned to attain the objectives (Bodie and Crick, 2014).
As a management tool,
communication intends to establish good interpersonal relationships,
non-confrontational and based on the achievement of common goals: to increase
the level of skills, the need to mobilize employees on the path of changing
goals, in order to exploit to the fullest of their work force the evolution of
forms of production. It resembles some of the factors that could explain the
objective of increasing the role of communication.
Communication must take into account a number of conditions:
‒ A concise and precise formulation of the
message to be understood easily and in full;
‒ Rapid transmission of
the message;
‒ Fluency and assurance of reversibility of
communication;
‒ Use of a common
language of the transmitter and receiver; ‒ simplifying the communication
channels;
‒ Ensuring flexibility and adaptability of the
system of communication to be used in any situation (Burnside-Lawry, 2011)
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